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  KDKTEC Shipping and Delivery Policy

What shipping methods do we offer?

We value your business, which is why we strive to provide fast, secure, and dependable shipping services for all of our items. Deliveries are usually delivered Monday through Friday, and delivery choices for each item may be found on the product page and in the cart.

For shipping purposes, items are divided into two categories:

Small Items

  • The package will be delivered by Pronto Lanka (PVT) Limited, Domestic Express (Pvt) Ltd, CERTIS LANKA COURIER, Prompt Xpress, CITYPAK – IML DELIVERY SYSTEMS (PVT) LTD, GTV Enterprises GTV Courier Sri Lanka, Express Parcel Service, IML Sri Lanka, Parcel Lanka (Pvt) Ltd, DHL, UPS, or FedEx.
  • Shipping alternatives with delivery times listed.
  • Packages weighing less than 150 pounds.

Large Items

  • Sent by a reputable carrier that specializes in large package delivery.
  • The type of delivery is listed in the shipping options.
  • Delivery usually takes one to three weeks.

Exceptions

We are unable to send to P.O. boxes or military APO addresses. If you live in Alaska, Hawaii, Puerto Rico, or the US Virgin Islands, you may be subject to additional taxes or shipping limitations.

Alerts & Updates on Shipping

We'll send you email, SMS, and WhatsApp message updates during the delivery process to keep you informed.

Do we ship internationally?

Yes, we use domestic courier services in our home nations to ship things within Sri Lanka, and international courier services to ship internationally.

Do we offer free shipping?

Yes, our suppliers occasionally give free shipping based on the total amount of our customers' orders, but this is dependent on the demands of our suppliers and product promotions. Please read the shipping details of each product before placing your order to ensure that you have the most up-to-date information possible.

Can we ship a product overnight?

Yes, our suppliers occasionally have branches in our customer area, whether domestic or international. If that's the case, we'll arrange for delivery the next day.

What happens if your order arrives damaged?

Communication is essential; you may always reach out to us via our hotlines or send us the evidence. Then we'll engage with the applicable goods or service provider to work out a replace, return or refund arrangement with you.

For further information, you are always welcome to contact our support channels.

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Dear Valued Client,

We did not received your payment. Please check your bank balance and if you need to know about more payment methods we support like, Bank deposits, Dialog Easy Cash, Mobitel mCash and Paypal please visit Payment Methods article now.

Meanwhile you can always call us via our hot lines to for more assistants.

It has been my pleasure to assist you today. Feel free to end this conversation and you are always welcome to contact us again if any additional questions/requests arise. Thank you for using our services!

Thank you in advanced and Best Regards.

Warmly,

K. Dinesh Kumara
FOUNDER AND DIRECTOR
KDKTEC
5TH MILE POST, NANNAPURAWA, BIBILE, Sri Lanka.
Tele: 070 204 2691 / 055 454 5871 / 077 131 8129 / 077 332 4698 (SMS)
e-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: http://www.kdktec.net

Dear Valued Client,

Thank you very much for your payment to our company. We will take action to fulfill your requirement as soon as possible.

Meanwhile you can always call us via our hot lines to for more assistants.

It has been my pleasure to assist you today. Feel free to end this conversation and you are always welcome to contact us again if any additional questions/requests arise. Thank you for using our services!

Thank you in advanced and Best Regards.

Warmly,

K. Dinesh Kumara
FOUNDER AND DIRECTOR
KDKTEC
5TH MILE POST, NANNAPURAWA, BIBILE, Sri Lanka.
Tele: 070 204 2691 / 055 454 5871 / 077 131 8129 / 077 332 4698 (SMS)
e-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it., This email address is being protected from spambots. You need JavaScript enabled to view it.
Website: http://www.kdktec.net

KDKTEC Return & Refund Policy

Return & Refund Policy
Thanks for shopping at WWW.KDKTEC.NET.
If you are not entirely satisfied with your purchase, we're here to help.

Returns
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us
If you have any questions on how to return your item to us, contact us.
 
Address: KDKTEC, 5th Mile Post, Nannapurawa, Bibile, Sri Lanka.
TP: 070 204 2691 / 055 454 5871
This email address is being protected from spambots. You need JavaScript enabled to view it., WWW.KDKTEC.NET

Subcategories

Payment method can be choose in the final step of your ordering.

ඔබගේ ඇණවුම් කිරීම් අවසාන අදියරේදී ඔබට මුදල් ගෙවීමේ ක්‍රමය තේරිය හැක.

Customers Reviews

අප සහය දක්වන ගෙවීම් ක්‍රම | Payments Methods We Support

            

Call | SMS | WhatsApp | Email | Chat Live Through Our Support Hotlines for More Information.

Call, SMS, and WhatsApp to 070 204 2691

Emails to [email protected] 

Live Chat Button is placed in the right bottom corner.